Shipping policy

At Kusom Spiceutical, we aim to deliver your orders safely and on time.

Order Processing

·       All orders are processed within 1–3 business days after confirmation.

·       Orders are not processed or shipped on Sundays or public holidays.

Shipping Timeline

·       Estimated delivery time is 3–7 business days, depending on your location.

·       Delivery timelines may vary due to courier delays or unforeseen circumstances.

Shipping Charges

·       Shipping charges, if applicable, will be calculated at checkout.

Delivery Issues     

·       Kusom Spiceutical is not responsible for courier delays.

·       If the product is damaged or incorrect, report within 24 hours to kusomspiceutical@gmail.com.

Incorrect Address

·       Customers must provide accurate shipping details.

·       Orders returned due to incorrect addresses may incur additional charges.