Shipping policy
At Kusom Spiceutical, we aim to deliver your orders safely and on time.
Order Processing
· All orders are processed within 1–3 business days after confirmation.
· Orders are not processed or shipped on Sundays or public holidays.
Shipping Timeline
· Estimated delivery time is 3–7 business days, depending on your location.
· Delivery timelines may vary due to courier delays or unforeseen circumstances.
Shipping Charges
· Shipping charges, if applicable, will be calculated at checkout.
Delivery Issues
· Kusom Spiceutical is not responsible for courier delays.
· If the product is damaged or incorrect, report within 24 hours to kusomspiceutical@gmail.com.
Incorrect Address
· Customers must provide accurate shipping details.
· Orders returned due to incorrect addresses may incur additional charges.